PRIVACY POLICY

Effective Date: 8th August 2023


INTRODUCTION

We value the privacy of our users and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, store, and disclose the information we collect from you when you use our app “Insights: Ideas, Summaries”. Our app isavailable at Google Play Store and Apple App Store. This policy also outlines your rights and choices with respect to your personal information. This privacy policy is made in accordance with all the International Privacy Standards and laws such as GDPR, CCPA, and CalOPPA which ensures the privacy of our users.

INTERPRETATION

In this Privacy Policy, the terms with initial capital letters have defined meanings as follows:

"Country" refers to the Pakistan. 

“Company” refers to Techanion Private Limited.. 

"Device" means any device that can access the Service, such as a computer, cellphone, or digital tablet.
"Personal" refers to any information that relates to an identified or identifiable individual. "Service Provider" means any natural or legal person who processes data on behalf of our app. It refers to third-party companies or individuals employed by our company to facilitate the Service, to provide the Service on behalf of our company, to perform services related to the Service, or to assist our company in analyzing how the Service is used.
"Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

"App" refers to Insights: Ideas, Summaries.
"You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

CONSENT

By using our App, you hereby consent to our Privacy Policy and agree to its terms.

INFORMATION WE COLLECT

Personally Identifiable Information

Our data collection practices are designed with a focus on enhancing user experience and convenience. When users provide their email and name, we utilize this information to create a unique user ID. This user ID enables us to offer a seamless and synchronized experience, ensuring that saved and completed books are accessible across all devices linked to the user's account.

However, it's essential to understand that this data collection process is entirely optional. We respect the privacy preferences of our users. For those who choose not to log in or provide their email and name, the app remains fully functional, and no personal data is collected or stored.

Derivative Data

When you access the app, our servers automatically collect certain information, such as your IP address, browser type, operating system and access times,. This information may also include your device name and type, operating system, phone number, country, and interactions with the app. 

Mobile Device Data

To provide certain features of the chat and messaging service, we may request access or permission to specific features from your mobile device, such as the camera, contacts, microphone, phone, location, SMS messages, and storage. 

Push Notifications

With your permission, we may send push notifications regarding your account and app. You have the option to disable these notifications in your smartphone device's system settings.

HOW WE UTILIZE YOUR INFORMATION

We want to be transparent about how we use the information we collect from you. Here is a clear breakdown of how we use your data:

Registration and Account Setup: 

We use the information you provide to complete your registration on the app and establish your account which allows you to fully utilize the app.

Internal Data Analysis: 

We conduct internal data analysis to gain insights and improve the quality of our services. This helps us understand user behavior and preferences, leading to a better user experience.

App Updates: 

We use your data to notify you about updates to the app. This ensures that you have the latest features, bug fixes, and security enhancements.

Product and Service Offerings: 

We may use your data to inform you about our new products, services, and recommendations. This allows us to provide tailored offerings that align with your interests and preferences.

Interactive Features: 

You can engage in interactive features within the app, and we utilize your data to enable these functionalities. This includes features such as voice messaging, location-based functionality, and SMS-based security verification.

Law Enforcement Assistance: 

In compliance with applicable laws, we may assist law enforcement agencies and respond to subpoenas when necessary. This helps maintain the safety and security of our users and the app.

Feedback: 

We may use your data to request feedback from you to improve our services, and we may contact you regarding your usage of the app. Your input is valuable in shaping our ongoing development efforts.

Troubleshoot problems:

If you encounter any technical difficulties or experience problems while using our services, we may utilize your data to troubleshoot and identify the root cause of the issue. 

This allows us to provide you with prompt assistance and ensure a smooth user experience. 

Respond to product and customer service requests: 

When you reach out to us with product-related inquiries or require customer service support, we will use the data you provide to address your requests and provide appropriate assistance. This may involve gathering additional information from you to better understand and resolve your concerns.

WHERE DO WE STORE YOUR DATA

We store your all data in a secured encrypted firebase database. 

DATA RETENTION DURATION

We ensure that your data is only retained for the duration required to achieve the specified purposes. Once the data is no longer necessary and legal obligations have been fulfilled, we take appropriate measures to securely and permanently delete or anonymize your information.

Please note that the specific duration for which we retain your data may vary depending on the nature of the information and legal requirements applicable to our business. Rest assured, we are committed to handling your data responsibly and in accordance with applicable privacy laws and regulations.

DISCLOSURE OF YOUR PERSONAL DATA

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

USE OF FIREBASE ANALYTICS

We use Firebase Analytics to provide our customers with high-quality services. This tools also provide us with all the necessary information about app statistics, such as who visits our app, the number of users on our app, where they come from, which device they use, and other data. It also helps us measure the performance of our app.

CCPA PRIVACY RIGHTS (DO NOT SELL MY PERSONAL INFORMATION)

Our policy is in Compliant with the CCPA and CCPA provides the additional rights to our users based in California. California’s users have the following additional rights.

Request that a business that collects a consumer's data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business deletes any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's data, not sell the consumer's data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

GDPR DATA PROTECTION RIGHTS

We would like to make sure you are fully aware of all of your data protection rights. Every user of the EU is entitled to the following:

The right to access – You have the right to request copies of your data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

CALOPPA (CALIFORNIA ONLINE PRIVACY PROTECTION ACT)

Although it does apply to California-based businesses as well, CalOPPA pertains to any company that collects personal information from California residents regardless of where that company is located. Because of the global nature of the internet, this law not only applies to almost any business in the USA but it can also be (and has been) enforced in other countries as well. In our case, as we have traffic from all over the world so our privacy policy complies with the CalOPPA as well.

Note:

CalOPPA requires that all information we collect about users be listed within our Privacy Policy. This includes both the information you collect directly from users, data that is collected automatically such as IP address, and data you collect from visitor such as email etc. We are providing all such information in our privacy policy so we already fulfiled the criteria of CalOPPA requirement.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on Our Service, before the change becomes effective and update; last updated; date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

CHILDREN'S INFORMATION

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. We do not knowingly collect any Personal Identifiable Information from children under the age of 13.

Contact Us:

For more information, contact us through our email address provided below;

support@techanion.com